FAQ

General

• When I will receive freebies subscriptions code
• How to Redeem Durioo+ Subscription
• Atome FAQ
• How to Register for Atome
• How to Redeem meWATCH Subscription
• How to Redeem ViuTV Subscription

See all 9 articles

Order

• How can I change/cancel my order?
• Can I make a purchase over the phone?
• Has my order been successful?

Warranty

• Do I need to register to get a PRISM+ warranty?
• What do I do if I face an issue with my unit ?
• What is PRISM+ Warranty Policy?

Delivery

• I entered the wrong name/delivery address in my order, how can I rectify it?
• What is the standard delivery timeline of my order?

Payment

• What type of payments do we accept?
• When is payment processed?